Returns & Exchanges

We want you to be completely satisfied with your purchase from The Walking Company. If for any reason you are not happy with your order, we offer easy returns and exchanges within 30 days of delivery.

Return Policy

  • Items must be unworn, in original condition, and in their original packaging.
  • Returns must be initiated within 30 days of delivery.
  • Sale items are final and cannot be returned or exchanged.

How to Return

  1. Visit the-walkingco.com and log in to your account.
  2. Navigate to your order history and select the item(s) you wish to return.
  3. Follow the prompts to generate a return label.
  4. Pack your return securely, attach the label, and ship it back to us.

Exchange Policy

If you need a different size or style, we recommend returning the original item and placing a new order for the desired product.

Refunds

  • Refunds will be processed within 5-7 business days after we receive your return.
  • Original shipping fees are non-refundable.
  • Refunds will be issued to the original payment method.

For any questions regarding returns or exchanges, please visit our Help Center at the-walkingco.com.

Please note that international returns may be subject to additional fees.

Thank you for shopping with The Walking Company!